Main Line Homes Blog

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Sometimes a client gets it!

This last month I helped a young man buy his first home in Old Forge Crossing, a wonderful condo development in the Devon, PA area. It basically sums up a day or a week in my life, it can vary day to day, but this is common. He contacted me through Zillow late one Monday evening, asking about a condo which was basically a FSBO, which was quite highly priced for the current market, so I sent him what else was available and also recent comparison sales. He was a delight to work with, ready to buy, pre-approved, listened to advice and able to make a decision.  His Dad helped him out and he is going to do some renovations and then obtain a mortgage so it was a relatively smooth transaction. The seller had obtained a grant to purchase the home and so his bank wanted information on the new buyer for some reason or they could not close out the grant effectively as it all depended on who the buyer was, this arose about 2 days before settlement, I called and handled their questions. These were not difficult things, just normal actions to exceed a customers expectations.

The creek through Old Forge CrossingThe Creek through Old Forge Crossing.

Imagine my surprise when I got notified of the following review....

What’s more important to you; a realtor who is kind, friendly, and responsive, or one who is knowledgeable and that you know will get the deal done? Why settle for either or? Nick is truly the best of both worlds. To sum it up in one sentence: he treats you like a 10 million dollar client.

If  you’d like to read about my experience, please see below, if not, just take my word for it and use Nick! I was searching for condos at 10:15PM on a random Monday night when I saw one I liked on Zillow and contacted two agents at the same time: a Zillow “Premier Agent” and Nick. I didn’t hear back from the Premier Agent until two days later, and the response was generic and less than personal. Nick, however, responded JUST 15 MINUTES LATER AT 10:30PM! Not only did he respond at such a late hour, he IMMEDIATELY CREATED ME an online portal to see all the condos for sale in the condo association I was looking at.

Every single time I texted or emailed him he has RESPONDED IMMEDIATELY! Morning, noon, night, late night, numerous, numerous one-off questions were always responded immediately and with good and correct information. Anything he could do to make my life easier, he did.

He bends over backwards for you and accommodates your schedule! I had just gotten a new job (hence my move) and couldn’t take time off from work to do anything. He showed me houses on a Sunday and stayed late at his office and met with me after work hours to go over necessary paperwork. We had a settlement date that I had to change because of work, and he did it, no problem or questions asked.

In addition, instead of doing the walk-through right before settlement as standard procedure, I had to do it the night before, and HE MADE A SPECIAL TRIP out to do it with me on my schedule after work hours. It had turned out the seller hadn’t fully moved out, so he went back by himself the next day (the day of settlement) to do another final walk-through for me.

During the documents process, I was asking him many questions, as a first-time home buyer, and he answered all of my questions, and even redid all the documents when I wanted to change something. At one point, the settlement lawyer reached out to me about a problem that he said I had to take care of, and Nick took care of the whole thing for me! He also gave me a cool house-warming present at closing! All these things you would expect, perhaps, if you were buying a multi-million dollar house, not a small, cheap, 1 bed 1 bath condo.

In terms of the “nitty gritty” - he knows his stuff, the area, and all the places I was looking at expertly. He also got me a deal $10k under asking! Can’t beat that! You can’t get more premier than Nick. He’s the nicest guy you’ll ever meet, and a pleasure to work with. He is truly the best!

If you are buying or selling on or around Tredyffrin Easttown or along the Main Line we can help you,  contact us or connect

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Comment balloon 3 commentsNick & Trudy Vandekar, 610-203-4543 • November 29 2016 03:51PM
Sometimes a client gets it!
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