When did you last buy appliances?
If you ever wonder about communication skills needed for sales or selling real estate, go buy some appliances.
We just purchased some updated appliances for our kitchen. We learned a tremendous amount about the process and we thought we were relatively savvy buyers. We did all the on line research, we knew what we wanted before we ever went to the store.
However, we discovered all the things we didn't know only when the items got delivered and which no salesman ever told us.
Appliances which are white or black are white or black all over. But, if you buy stainless steel, it may be grey, or black on the sides, top or bottom. When you go to the store and they are all lined up next to each other you rarely if ever see the sides of them. If your appliance is going to have any part showing, that may be important to know before you order.
As we read so often about those on line valuations not being entirely accurate, so on line photos are not entirely accurate. Those stainless steel appliances we mentioned above, the online photos almost always are taken straight on and when they are taken at an angle look air brushed to seem as if they are stainless steel all over. Makes you wonder about some of those photos of homes as well, are they entirely accurate?
Also, those dimensions on line, they don't measure up to reality. Even the dimensions on the installation guide are not necessarily correct as those installation guides cover multiple models which may vary in size and they give the maximum dimensions. Again, if size is important for reveals etc, you need to measure the actual model for yourself.
We discovered that appliance salesmen know lots, but they often take it for granted you also know what they know without confirming that. The lesson here is do we do that as well when financing, selling, inspecting or staging a home? It is so easy, but people don't know what they don't know.
As a salesperson, I realize I need to ask lots of questions to discover what my client or customer knows and what they don't. Because if they don't know they don't know, they cannot ask to find it out.
We are here to help you buy or sell your Tredyffrin Easttown and Main Line home, ask us questions because we want you to understand not only the process, but the best way to obtain the best price and the best terms for your situation. Call us today for a consultation, and we will endeavor to make sure you know what you should be asking. Nick Vandekar, Tredyffrin Easttown Realtor, Selling the Main Line with Long & Foster Real Estate Inc., office 610-225-7400, cell or text 610-203-4543, email Nick@VandekarTeam.com, website www.SellingTheMainLine.com.
Photo courtesy of refrigeratorsonline.weebly.com
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