How fraudsters are trying to get your log in information may make you slip up if you are not paying attention and are alert all the time. We all know about those different scams and such that are trying to take money out of our pockets. And many of us are becoming more aware of the fraud element invading transactions as clients are contacted with different wire details than those from the settlement company.
Last week I got an email from Docusign, with all the Docusign logos telling me I had a document to sign. Not being aware of any upcoming advertising contracts, or transactions of mine that required my signature I was alert to the email possibly being false.
I rarely click through from an email, if ever to a website, preferring to go to the site direct be it my bank, credit card or as in this case Docusign and then looking for the document or the message on the site.
In fact I recently had an issue with one of my credit cards because they kept sending emails that you had to click to view their secure messages. When you went to the site it was not visible under messages, you had to go somewhere else on the site to find it, but they had not told you that in the email how else to read it.
In this case I went to Docusign and found no transaction or message. Going back to the email I noticed the links were just a little different to the docusign website, with a minor spelling difference. What was a little worrying was all the very correct looking logos used in the email.
Why would they want me to go to their false site you may ask?
Well, it was a phishing email to obtain my docusign credentials, once they had those, they could have accessed my Docusign and obtained transaction details, email addresses of clients etc and used those to send fake emails that clients may very well respond to being used to responding too because we have used them for the transaction or to send fake wiring instructios for any transactions still to settle.
Please be aware and over alert to these emails, especially where there may be logos in them that make you drop your guard if even for an instant, it could cost your clients dearly and maybe you as well.
So beware and never click through from an email to a site, hover over the link, see what the url code actually says and instead sign in directly on a new browser screen to the site directly. And of course, change your passwords often although it is a major pain it is secure and sensible practice.
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